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Skincare Rewards - FAQ's

Already have a Katherine Daniels loyalty account?

  • Simply click on the Rewards pop-up in the bottom right-hand corner of the website (or shopping bag & heart logo on mobile).
  • Where it asks if you are already a member – use the log-in link here.
  • This will take you to the Katherine Daniels log-in page.
  • Log-in to your account.
  • Once logged into your account, return to the Rewards pop-up.
  • You will now be logged into the Loyalty Programme.
  • Make your first order and the Skincare Coins you earn will be added to your account and shown at the top of the pop-up.

 

Don’t have a Katherine Daniels loyalty account – how to sign up

  • Simply click on the Rewards pop-up in the bottom right-hand corner of the website (or shopping bag & heart logo on mobile).
  • Use the ‘Join now’ button and you will be taken to the Katherine Daniels sign-up page
  • Create your account
  • One logged into your new account, return to the Rewards pop-up.
  • You will now be logged into the Loyalty Programme.
  • Make your first order and the Skincare Coins you earn will be added to your account and shown at the top of the pop-up.

 

How can I earn Skincare Coins?

  • In the Rewards pop-up, click on the ‘ways to earn’ tab
  • Here it will show you the options for placing an order, social media interactions and birthday rewards.

 

How do I enter my birth date to receive my Birthday Skincare Coins?

  • In the Rewards pop-up click on the ‘ways to earn’ tab
  • The celebrate a birthday option has a ‘edit date’ button
  • Click ‘edit date’ and enter your birthday
  • *please note you will need to let us know at least one month in advance – otherwise, you’ll have to wait until next year.

 

How do I redeem my Skincare Coins?

  • In the Rewards pop-up, click on the ‘ways to redeem’ tab – and redeem button
  • Drag along the bar to select how many Coins you would like to redeem
  • Click ‘Redeem’
  • This will then give you a discount code for the amount you selected, you can copy this code and it will automatically be added to your basket
  • If you want to save for later you can return to the Rewards pop-up homepage and select the ‘Your Rewards’ tab.
  • Here it will show your Rewards you have to use, and also your past Rewards

 Exclusions

  • During our 'Better Skin for Life' Celebration weekend Skincare Coins cannot be earnt on orders placed. You are still able to view your Skincare Coins Balance and choose to redeem.